Refund Policy

Effective Date: March 31, 2026

Discovery Alcohol & Drug Education Program is committed to providing clear and transparent policies regarding payments and refunds. By registering for any program or service, you agree to the terms outlined below.

1. Registration and Payment

All clients are required to complete registration and payment in advance to secure their spot in a program.
Enrollment is not confirmed until payment has been received.

2. Refund Eligibility

Refunds may be considered under the following conditions:

A request is made prior to the start of the scheduled program or session
The client has not accessed or participated in any portion of the service

Once a program has begun or a session has been attended, fees are generally non-refundable.

3. Missed Classes and Sessions

Missed classes or sessions are not eligible for refunds
Any applicable absence or rescheduling fees will apply based on program policies

4. Rescheduling

Clients may request to reschedule based on availability and program guidelines. Additional fees may apply depending on the program.

5. Payment Plans

Payments made under a payment plan agreement are non-refundable once services have begun
Clients are responsible for completing all agreed-upon payments

6. Program Cancellation by Discovery

If a program or session is canceled by Discovery, clients will be offered:

The option to reschedule, or
A refund for the affected service

7. Refund Processing

Approved refunds will be processed using the original method of payment. Processing times may vary depending on the payment provider.

8. Exceptions

All refund requests are reviewed on a case-by-case basis. Discovery reserves the right to make final decisions regarding refunds in alignment with program policies and applicable regulations.

9. Contact Information

For questions or to request a refund, please contact:

Discovery Alcohol & Drug Education Program
1100 E NASA Pkwy
Houston, TX 77058

832.602.6065
admin@discoverydwi.com

REFUND POLICY